Please find below some of our most Frequently Asked Questions. If your question isn't answered here you can contact our Customer Care through, koo.apostrophe@gmail.com

WHAT CURRENCY IS USED ONLINE?

You are currently browsing our Australian Website and all our prices are charged in AUD.

DO YOU OFFER RETURNS OR EXCHANGES?

Yes, we offer 30 business day returns on all items. To read our full Returns Policy please visit our, RETURNS page.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER?

If the items in your order are in stock, your order will be dispatched next business day 9am AEST.

During busy periods and sales there may be delays on the dispatch of your order.

Please allow 1-2 days for our team to pick and pack you order. Shipping timeframes are in addition to our processing times.

HOW CAN I TRACK MY ORDER?

Once you order is dispatched you will receive shipping confirmation, along with tracking details for your order.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We are currently accepting the below methods as payment:

• Visa 
• Mastercard

HAVE YOU RECEIVED MY RETURN

As soon as we receive your return, you will receive an email confirmation. Please allow 3-5 business days for our team to process your return.

PLEASE FEEL FREE TO CONTACT US WITH ANY OTHER ENQUIRY

koo.apostrophe@gmail.com